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Christiane Georg
Christiane Georg
Chief Operating Officer, EMEA

Christiane Georg is the Chief Operating Officer of Merkle across Europe, the Middle East and Africa (EMEA). In her role, Christiane implements innovative, technology-based business and operating models, driving automation and growth in the business across the region.

Previously Christiane led the EMEA digital strategy & solutions practice for Information Services Group across the region. With over 25 years of international business experience, and a proven record of accomplishment in business innovation & strategy, large-scale digital transformation, and operational excellence, Christiane has also held the role of CEO at a German start-up company. A champion for diversity and collaboration, Christiane is passionate about utilising technology to improve the everyday living.

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Christiane Georg
https://www.linkedin.com/in/christiane-georg/
true
18
Anubhav Sonthalia
Anubhav Sonthalia
CEO, India

Anubhav Sonthalia currently leads Dentsu India’s unified CXM business as the CEO. He co-founded Sokrati in 2009 and grew it to one of India’s leading digital media agencies, managing over 10% of the country’s performance media spends. Sokrati became a part of Merkle Inc. (Dentsu International) in 2017 and Anubhav is still actively heading Merkle Sokrati as the CEO. Before Sokrati, he was helping drive efficiency & scale at Amazon (Seattle) as the Product Manager for Amazon's Comparison-Shopping Program. He completed his MS in Computer Science from the University of Maryland, Baltimore. 

Anubhav is an industry veteran with close to 2 decades of experience building teams and products to solve business problems for the Fortune 1,000 and fast-growing startups alike. From providing personalized customer experiences, driving customer acquisition & branding through digital media to technical product management - his underlying empathy for customers & deep understanding of their businesses permeates through every role he has led.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Anubhav-Sonthalia-Headshot.jpg
Anubhav Sonthalia
https://www.linkedin.com/in/anubhavsonthalia/
true
31
Allen Tsang
Director of Data & Analytics, Merkle Hong Kong

As Director of Data & Analytics at Merkle, Allen leverages his technical skills and marketing expertise to deliver exceptional results for his clients, including top brands like Shiseido, Swire Hotels, Peninsula, and Burberry. He's played an instrumental role in helping clients build a single source of truth across different CDP platforms, enabling them to gain a comprehensive understanding of the user journey and activate multiple channels effectively.  

Allen is highly skilled in programming languages such as Python, R, Web Development, API Development, and SQL. He's a proven marketing professional with a strong technical background.

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Billy Thomas
Billy Thomas
Chief Operating Officer, Merkle Americas

A 23-year industry veteran, Billy has been with Merkle for more than 12 years, playing several roles within the Marketing Technology and Data Management teams and working across industry sectors. He built his career growing client accounts, expanding margins, building offshore teams, and partnering with client partners to improve performance on challenging accounts. In his most recent role as Delivery Group Leader for Marketing Technology, he led teams that consistently achieved demanding client delivery objectives.

Prior to Merkle, Billy held various roles over 11 years with Acxiom, primarily in a client delivery capacity, focusing on driving efficiency for the company and its clients across the B2B, Government, and Financial Services sectors.

As COO, Merkle Americas, Billy dual reports to Pete Stein, President, Merkle Americas and Sarah Strassheim, Global Chief Operating Officer, Merkle. His primary focus areas are establishing partnerships with practice areas to ensure critical KPIs are met; continuing to work on brand integrations and defining a standard approach; and supporting Merkle’s Growth, HR, and Finance teams with efficiencies, consistent communication, and more seamless collaboration. His leadership and experience will be critical as Merkle continues to elevate operational excellence and advance toward a goal of operating as One dentsu.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Billy-Thomas-Headshot.jpg
Billy Thomas
https://www.linkedin.com/in/billythomas1/
true
20
Danielle Block
SVP, Senior Client Partner

Danielle Block is a Senior Client Partner leading a multi-disciplinary team inclusive of Media, Marketing Technology, Digital Experience, Customer Strategy, Creative, and Consulting services.  Danielle works as a strategic business partner to our B2B clients and is focused on quality delivery and execution to ensure satisfaction and growth. 

Danielle believes in building cohesive agency teams and has continuously derived actionable insights from data to achieve measurable business results for her clients.  Danielle’s career started in digital media spending time working on Fortune 100 brands at Ogilvy and Razorfish and has evolved to be a customer experience leader.  Her specialties include CXM; ABX; strategic planning; technology consulting; marketing automation; connecting marketing and sales teams.  Danielle is active in the DEI community - the founder of the Military Business Resource Group at Merkle; a lead mentor for the Women’s in Leadership mentorship program; and Ethnicity “Seat at the Table Mentor” participant.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/danielle Block headshot.png
https://www.linkedin.com/in/danielleblock/
true
50
Barry Fiske
Barry Fiske
Chief Experience Officer, Americas

Barry Fiske is Senior Vice President and Chief Experience Officer of Merkle Americas, a division of Dentsu. He is a proven creative leader with a passion for helping brands elevate their customer relationships and transform their customer experiences through innovative combinations of technology, strategy and customer-centric storytelling and design. At Merkle, Barry’s experience studios deliver Service and Product transformation, Connected Commerce experiences, Loyalty and Promotion services, as well as CRM, Digital Content and Marketing programs. Over his award-winning career, Barry has established a track record of building and motivating high-performance experience creative teams, driving business growth, elevating a company’s creative reputation, mentoring next-generation talent and piloting cutting-edge innovation. As an advocate for Lean Start-Up and Agile Design Thinking, Barry believes in the power of technology and design to create immense value for brands, transform people’s lives and solve the world’s biggest problems.  Prior to joining Merkle, Barry served as North American Experience Capability Lead at Publicis Sapient and has held various creative director roles at agencies such as DDB and TBWA/Chiat/Day.  Barry is a graduate of Syracuse University, a husband and a dad to two hockey and lacrosse-playing boys.

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Barry Fiske
https://www.linkedin.com/in/barryfiske/
true
Ben Gott
Ben Gott
SVP, Practice Lead, Marketing Solutions EMEA

Ben leads Merkle's data and marketing technology division across EMEA. He leads a team that is responsible for the implementation, integration and management of clients’ data and technology, ensuring that they are getting the most out of their investments. His team specialise in strategic consultancy, CRM, technical consulting, analytics, and real-time decision management solutions.

During his 15 year career at Merkle, Ben has worked to bring the Agency Services and Marketing Solutions businesses closer together and to empower clients' customer experience transformations through tech. His experience supports our wider business integration as martech platforms continue to grow. Ben originally formed part of the leadership team for Merkle’s first EMEA acquisition, the multi-award-winning Periscopix.

His career to date has seen him occupy lead roles across the disciplines of analytics, performance media and data and martech. Most recently, he led the integration of the company's digital and customer analytics teams, to create a combined analytics practice which is unique to Merkle. He has also worked closely with Merkle's key enterprise tech partners to help clients rise to the challenge of bringing the different marketing disciplines together to work harmoniously.

Ben is a keen supporter of the efforts of Merkle’s Diversity, Equity and Inclusion committee, with particular involvement in promoting the Gender and Ethnicity pillars.

/content/dam/merkle/en/content-fragments/images-content-fragments/bio-headshots/Ben Gott Headshot.jpg
Ben Gott
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Irene Lam
Irene Lam
SEO Manager

Irene is an experienced SEO manager at Merkle, a Crypto.com alumnus with over 7 years of experience in the digital marketing industry. She's skilled in SEO strategy, technical SEO, and analytics, and has a track record of driving incremental traffic growth results for her company and clients. Irene is also an expert in link building, data tracking, and community engagement to create user-generated content (UGC).

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/hong-kong/Merkle-Irene-Lam-Headshot.jpg
Irene Lam
false
Elizabeth Rafferty
Elizabeth Rafferty
Global Chief People Officer

As Global Chief People Officer, Liz is responsible for Merkle HR globally and across the Americas. With the integration of Merkle into dentsu, she focuses on company culture and bringing the employee promise to life for all Merkle team members around the world. 

Liz has been with dentsu since June 2019, working in several Americas HR roles, including the HR Lead for the CXM Service Line in the Americas. Her experience in HR spans more than twenty years with global professional service consulting organizations. Her background includes global mergers and acquisitions, HR transformation, establishing a global client-facing HR organization, outsourcing/business process outsourcing (BPO), talent strategy, and HR technology.

Prior to working with dentsu and Merkle, Liz served as the Executive Director for a US-based nonprofit that builds skills and professional opportunities for historically underrepresented youth in corporate spaces.

Liz received her bachelor of science degree from Illinois State University and holds GPHR (Global Professional of HR) and Society for Human Resources Management (SHRM) SCP (Sr. Certified HR Professional) certifications.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Liz-Rafferty-Headshot.jpg
Elizabeth Rafferty
https://www.linkedin.com/in/elizabeth-rafferty-878b73/
true
8
Alice Hopkinson
Alice Hopkinson
Head of Salesforce Growth and Capability, Merkle Aotearoa

Coming soon

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Alice Hopkinson
https://www.linkedin.com/in/alice-hopkinson-6038b5a9/
true
7
Allen Tsang
Director of Data & Analytics, Merkle Hong Kong

As Director of Data & Analytics at Merkle, Allen leverages his technical skills and marketing expertise to deliver exceptional results for his clients, including top brands like Shiseido, Swire Hotels, Peninsula, and Burberry. He's played an instrumental role in helping clients build a single source of truth across different CDP platforms, enabling them to gain a comprehensive understanding of the user journey and activate multiple channels effectively.  

Allen is highly skilled in programming languages such as Python, R, Web Development, API Development, and SQL. He's a proven marketing professional with a strong technical background.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/hong-kong/Merkle-Allen-Tsang-Headshot.jpg
false
Alister Lilley
Alister Lilley
Head of Architecture Southern and Commerce, Merkle Aotearoa

Coming soon

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Alister Lilley
https://www.linkedin.com/in/alisterlilley/
true
14
Christiane Georg
Christiane Georg
Chief Operating Officer, EMEA

Christiane Georg is the Chief Operating Officer of Merkle across Europe, the Middle East and Africa (EMEA). In her role, Christiane implements innovative, technology-based business and operating models, driving automation and growth in the business across the region.

Previously Christiane led the EMEA digital strategy & solutions practice for Information Services Group across the region. With over 25 years of international business experience, and a proven record of accomplishment in business innovation & strategy, large-scale digital transformation, and operational excellence, Christiane has also held the role of CEO at a German start-up company. A champion for diversity and collaboration, Christiane is passionate about utilising technology to improve the everyday living.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Christiane-Georg-Headshot.jpg
Christiane Georg
https://www.linkedin.com/in/christiane-georg/
true
18
Anubhav Sonthalia
Anubhav Sonthalia
CEO, India

Anubhav Sonthalia currently leads Dentsu India’s unified CXM business as the CEO. He co-founded Sokrati in 2009 and grew it to one of India’s leading digital media agencies, managing over 10% of the country’s performance media spends. Sokrati became a part of Merkle Inc. (Dentsu International) in 2017 and Anubhav is still actively heading Merkle Sokrati as the CEO. Before Sokrati, he was helping drive efficiency & scale at Amazon (Seattle) as the Product Manager for Amazon's Comparison-Shopping Program. He completed his MS in Computer Science from the University of Maryland, Baltimore. 

Anubhav is an industry veteran with close to 2 decades of experience building teams and products to solve business problems for the Fortune 1,000 and fast-growing startups alike. From providing personalized customer experiences, driving customer acquisition & branding through digital media to technical product management - his underlying empathy for customers & deep understanding of their businesses permeates through every role he has led.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Anubhav-Sonthalia-Headshot.jpg
Anubhav Sonthalia
https://www.linkedin.com/in/anubhavsonthalia/
true
31
Allen Tsang
Director of Data & Analytics, Merkle Hong Kong

As Director of Data & Analytics at Merkle, Allen leverages his technical skills and marketing expertise to deliver exceptional results for his clients, including top brands like Shiseido, Swire Hotels, Peninsula, and Burberry. He's played an instrumental role in helping clients build a single source of truth across different CDP platforms, enabling them to gain a comprehensive understanding of the user journey and activate multiple channels effectively.  

Allen is highly skilled in programming languages such as Python, R, Web Development, API Development, and SQL. He's a proven marketing professional with a strong technical background.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/hong-kong/Merkle-Allen-Tsang-Headshot.jpg
false
Billy Thomas
Billy Thomas
Chief Operating Officer, Merkle Americas

A 23-year industry veteran, Billy has been with Merkle for more than 12 years, playing several roles within the Marketing Technology and Data Management teams and working across industry sectors. He built his career growing client accounts, expanding margins, building offshore teams, and partnering with client partners to improve performance on challenging accounts. In his most recent role as Delivery Group Leader for Marketing Technology, he led teams that consistently achieved demanding client delivery objectives.

Prior to Merkle, Billy held various roles over 11 years with Acxiom, primarily in a client delivery capacity, focusing on driving efficiency for the company and its clients across the B2B, Government, and Financial Services sectors.

As COO, Merkle Americas, Billy dual reports to Pete Stein, President, Merkle Americas and Sarah Strassheim, Global Chief Operating Officer, Merkle. His primary focus areas are establishing partnerships with practice areas to ensure critical KPIs are met; continuing to work on brand integrations and defining a standard approach; and supporting Merkle’s Growth, HR, and Finance teams with efficiencies, consistent communication, and more seamless collaboration. His leadership and experience will be critical as Merkle continues to elevate operational excellence and advance toward a goal of operating as One dentsu.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Billy-Thomas-Headshot.jpg
Billy Thomas
https://www.linkedin.com/in/billythomas1/
true
20
Danielle Block
SVP, Senior Client Partner

Danielle Block is a Senior Client Partner leading a multi-disciplinary team inclusive of Media, Marketing Technology, Digital Experience, Customer Strategy, Creative, and Consulting services.  Danielle works as a strategic business partner to our B2B clients and is focused on quality delivery and execution to ensure satisfaction and growth. 

Danielle believes in building cohesive agency teams and has continuously derived actionable insights from data to achieve measurable business results for her clients.  Danielle’s career started in digital media spending time working on Fortune 100 brands at Ogilvy and Razorfish and has evolved to be a customer experience leader.  Her specialties include CXM; ABX; strategic planning; technology consulting; marketing automation; connecting marketing and sales teams.  Danielle is active in the DEI community - the founder of the Military Business Resource Group at Merkle; a lead mentor for the Women’s in Leadership mentorship program; and Ethnicity “Seat at the Table Mentor” participant.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/danielle Block headshot.png
https://www.linkedin.com/in/danielleblock/
true
50
Barry Fiske
Barry Fiske
Chief Experience Officer, Americas

Barry Fiske is Senior Vice President and Chief Experience Officer of Merkle Americas, a division of Dentsu. He is a proven creative leader with a passion for helping brands elevate their customer relationships and transform their customer experiences through innovative combinations of technology, strategy and customer-centric storytelling and design. At Merkle, Barry’s experience studios deliver Service and Product transformation, Connected Commerce experiences, Loyalty and Promotion services, as well as CRM, Digital Content and Marketing programs. Over his award-winning career, Barry has established a track record of building and motivating high-performance experience creative teams, driving business growth, elevating a company’s creative reputation, mentoring next-generation talent and piloting cutting-edge innovation. As an advocate for Lean Start-Up and Agile Design Thinking, Barry believes in the power of technology and design to create immense value for brands, transform people’s lives and solve the world’s biggest problems.  Prior to joining Merkle, Barry served as North American Experience Capability Lead at Publicis Sapient and has held various creative director roles at agencies such as DDB and TBWA/Chiat/Day.  Barry is a graduate of Syracuse University, a husband and a dad to two hockey and lacrosse-playing boys.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/united-states/Merkle-Barry-Fiske-Headshot.jpg
Barry Fiske
https://www.linkedin.com/in/barryfiske/
true
Ben Gott
Ben Gott
SVP, Practice Lead, Marketing Solutions EMEA

Ben leads Merkle's data and marketing technology division across EMEA. He leads a team that is responsible for the implementation, integration and management of clients’ data and technology, ensuring that they are getting the most out of their investments. His team specialise in strategic consultancy, CRM, technical consulting, analytics, and real-time decision management solutions.

During his 15 year career at Merkle, Ben has worked to bring the Agency Services and Marketing Solutions businesses closer together and to empower clients' customer experience transformations through tech. His experience supports our wider business integration as martech platforms continue to grow. Ben originally formed part of the leadership team for Merkle’s first EMEA acquisition, the multi-award-winning Periscopix.

His career to date has seen him occupy lead roles across the disciplines of analytics, performance media and data and martech. Most recently, he led the integration of the company's digital and customer analytics teams, to create a combined analytics practice which is unique to Merkle. He has also worked closely with Merkle's key enterprise tech partners to help clients rise to the challenge of bringing the different marketing disciplines together to work harmoniously.

Ben is a keen supporter of the efforts of Merkle’s Diversity, Equity and Inclusion committee, with particular involvement in promoting the Gender and Ethnicity pillars.

/content/dam/merkle/en/content-fragments/images-content-fragments/bio-headshots/Ben Gott Headshot.jpg
Ben Gott
false
Irene Lam
Irene Lam
SEO Manager

Irene is an experienced SEO manager at Merkle, a Crypto.com alumnus with over 7 years of experience in the digital marketing industry. She's skilled in SEO strategy, technical SEO, and analytics, and has a track record of driving incremental traffic growth results for her company and clients. Irene is also an expert in link building, data tracking, and community engagement to create user-generated content (UGC).

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/hong-kong/Merkle-Irene-Lam-Headshot.jpg
Irene Lam
false
Elizabeth Rafferty
Elizabeth Rafferty
Global Chief People Officer

As Global Chief People Officer, Liz is responsible for Merkle HR globally and across the Americas. With the integration of Merkle into dentsu, she focuses on company culture and bringing the employee promise to life for all Merkle team members around the world. 

Liz has been with dentsu since June 2019, working in several Americas HR roles, including the HR Lead for the CXM Service Line in the Americas. Her experience in HR spans more than twenty years with global professional service consulting organizations. Her background includes global mergers and acquisitions, HR transformation, establishing a global client-facing HR organization, outsourcing/business process outsourcing (BPO), talent strategy, and HR technology.

Prior to working with dentsu and Merkle, Liz served as the Executive Director for a US-based nonprofit that builds skills and professional opportunities for historically underrepresented youth in corporate spaces.

Liz received her bachelor of science degree from Illinois State University and holds GPHR (Global Professional of HR) and Society for Human Resources Management (SHRM) SCP (Sr. Certified HR Professional) certifications.

/content/dam/merkle/en/content-fragments/images-content-fragments/leadership-headshots/Merkle-Liz-Rafferty-Headshot.jpg
Elizabeth Rafferty
https://www.linkedin.com/in/elizabeth-rafferty-878b73/
true
8